Service · Social Media Marketing for HOA Management

The community feed boards actually trust
run for your entire portfolio.

Stop letting board secretaries post from personal accounts at midnight. Alloy runs branded, compliance-cleared social for every association you manage — original copy, on-calendar posting, off-hours comment moderation, full reporting back into BoardSuite.

2–3
Posts / wk
Every post
Compliance pass
≈ 0 hrs
Mgr time / wk
Yes
Inside BoardSuite
JS
John Smith
Personal account · yesterday at 11:47 PM
ATTENTION HOMEOWNERS!! someone left their dog poop bag by the mailboxes AGAIN. seriously people 🤬 I've told the board MULTIPLE times we need cameras…
[blurry photo of mailbox]
😡 41 💬 89 ↪︎ 2Off the rails
M
Maple Glen HOA
Maple Glen Community · Posted 9:00 AM · Cornerstone PM
Verified
Reserve study results are in — what they mean for 2027.
The board reviewed the updated reserve study Tuesday. Here's a quick summary of what's funded, what's deferred, and how dues stay flat next year. Full breakdown in this month's newsletter.
Reserve study · 2026
Funded through 2032 · 0% dues increase
👍 247 💬 18 ↪︎ 12On-brand
Run by Alloy
Board secretary · 11pm
Who's reading this page

If you searched "HOA social media," we know which one you are.

Two very different visitors land here. One needs ideas. The other needs a vendor. Both leave with the right answer.

Board members
Looking for ideas to post?
Your management company should be running this — not your volunteer secretary.

If you're a director Googling 'HOA social media post ideas,' you're filling a gap your management firm should have closed. Forward this page to them. The right CAM produces your community's social presence as part of the service — branded, scheduled, compliance-checked.

CAM operators
Producing social in-house?
Social is the most-seen, least-resourced surface in your portfolio.

Every association has a Facebook group nobody's running, an Instagram nobody's posting to, and a board that's about to fill the void with their personal account. Alloy produces branded, on-calendar social for your portfolio — same voice, customized per association, pre-cleared for compliance.

Why CAM firms run social

The most-seen surface in your portfolio. Usually unmanned.

71%
of homeowners say they get HOA news from a community Facebook group — not from board emails or notices.
Industry homeowner survey, n=2,108, 2025
3.6×
median lift in board-perceived 'manager visibility' when social is published on a schedule for 90 days.
Alloy benchmark cohort
≈4 hrs
saved per association per week — manager and board hours redirected from 'who's posting?' to actual property work.
Apex CMG* operator interviews
1 day
average comment-to-response time when Alloy moderates — vs. 3+ days when posts come from the board secretary's personal account.
Alloy moderation logs
Channels we run

Four platforms. Each with a job. No bloat.

We don't add channels for the sake of it. Every platform we run has a defined audience and a defined business outcome.

Facebook
Primary channel — community pages and groups. Where most homeowner attention actually lives.
Instagram
Visual storytelling — community spotlights, events, before/afters. Reaches younger homeowners boards struggle to engage.
Nextdoor
Hyperlocal — claim the official voice before a vocal homeowner does. Critical in suburban portfolios.
LinkedIn
Firm-level B2B — thought-leadership for the management company. Wins RFPs, attracts board leads, recruits managers.
The mix

Twelve weeks of posts — built around your portfolio's actual rhythm.

Governance. Community. Seasonal. Trust. Four content pillars rotating on a published cadence — the same backbone for every association, customized in the details.

Governance
Community
Seasonal
Trust
Wk 1
Board update
Governance
Wk 2
Community spotlight
Community
Wk 3
Seasonal reminder
Seasonal
Wk 4
Manager intro
Trust
Wk 5
Meeting recap
Governance
Wk 6
Volunteer thank-you
Community
Wk 7
Maintenance window
Seasonal
Wk 8
Vendor partner
Trust
Wk 9
Reserve milestone
Governance
Wk 10
Event invitation
Community
Wk 11
Storm prep checklist
Seasonal
Wk 12
Year-end recap
Trust
What you get

The complete social operation, run by Alloy.

Content calendar
Weekly post calendar mapped to your portfolio's seasonality — meetings, reserve cycles, community events, weather risk, dues notices.
Original copy & creative
CAM-fluent writers and designers — not generalists. Every post drafted in your firm's voice and visual system, not stock-template slop.
Brand-system design
One visual system that flexes per association. Your firm's identity stays consistent; each community sees its own name, colors, and feed.
Per-association feeds
Facebook page, Instagram, Nextdoor (where it makes sense). One production run, dozens of customized feeds, one approval workflow.
Compliance pre-clearance
Every post screened for fair-housing, election-period rules, reserve-disclosure language, and state-specific notice requirements before it goes live.
Scheduling & publishing
Posts queued in advance, published on schedule, archived for the record. Managers don't touch Hootsuite, Buffer, or Meta Business Suite.
Crisis & comment moderation
Off-hours monitoring, escalation playbook, and pre-approved response templates so a midnight Karen doesn't become a Monday-morning email storm.
Engagement reporting
Per-association reach, follow growth, engagement rate, and comment sentiment — fed into your retention dashboard so you spot disengaged boards before they churn.
Firm-level B2B presence
LinkedIn for the management company itself — thought-leadership posts that win RFPs, not just engagement-bait.
What this replaces

Four social-media patterns that quietly hurt your firm.

The board secretary's personal account
Half the homeowner base is following an unverified personal page. When the secretary moves, the audience and history go with them. This is a liability, not a strategy.
Canva-template Mondays
Fifteen recycled stock posts in a row about 'community pride' don't build trust — they signal that nobody's home. Boards notice.
Compliance roulette
One ill-worded post during an election period or about a fair-housing-adjacent issue is all it takes. 'We didn't know' is not a defense.
The midnight rage post
An angry homeowner comments at 11pm. Nobody's watching until Tuesday. By then it's screenshotted, shared, and on the agenda. Off-hours moderation isn't optional.
The honest comparison

Board-run vs. Alloy-run.

Dimension
In-house: board secretary
Alloy social production
Producer
Board secretary's personal Facebook
Alloy social team, on calendar
Voice
ALL CAPS at midnight
Manager's voice, board-stage editorial
Cadence
When somebody remembers
2–3× weekly per association, scheduled
Brand
Whatever Canva template was on top
Your firm's visual system, every post
Compliance
Fingers crossed
Pre-publish legal pass on every post
Crisis comments
Nobody sees them until Monday
Off-hours monitoring + escalation playbook
Reporting
Vanity likes, no insight
Per-association engagement + sentiment, in BoardSuite
Onboarding

From audit to first post in 30 days.

01
Audit & inventory
We catalog every association's existing social footprint — orphaned Facebook groups, dormant pages, board-personal accounts that should be retired.
02
System build
Voice guide, visual system, content calendar, compliance playbook, escalation protocol. Approved by your leadership before week one of posting.
03
Production & publishing
Weekly posts drafted → manager review (24-hour turn) → scheduled → published. Comment monitoring and moderation runs in parallel.
04
Reporting & iteration
Monthly engagement readout per association. We trim what nobody reads and double down on what gets shared.
30
days from kickoff to first published post. Audit and admin clean-up in week 1. Voice and visual system in week 2. First posts drafted and reviewed in week 3. Live publishing in week 4 — every week after, your portfolio's feeds keep filling without your team lifting a finger.
Where it lives

A retention engine — not a marketing add-on.

Social Media Marketing is a BoardRetain service because the boards who churn are the boards who feel ignored. A live, branded community feed is the most-seen retention surface you have — and the cheapest one to lose.

The firm-level LinkedIn track lives inside BoardReach — thought leadership that wins RFPs and brings new boards in the door.

See BoardRetain
How it drives renewal
Posts ship on schedule
Every association sees branded, on-cadence content in their feed every week — no missed moments, no dead pages.
Homeowners engage publicly
Likes, comments, shares — directors look responsive without doing extra work. Your firm is visible inside the community.
Engagement signal feeds BoardRetain
Reach, sentiment, and comment volume flag which associations are tuning out — months before churn shows up.
Renewal opens warmer
'We saw your post on the reserve study' replaces 'remind me what you do for us?' Renewal becomes a confirmation, not a sales call.
Common questions

What CAM operators actually ask.

Ready when you are

Ready for community feeds that don't fall on board secretaries?

30 minutes. We'll audit your portfolio's current social footprint, claim or retire what needs it, and show you a live sample feed branded for your firm.

Claim Your MarketExplore the system